Delivery Policy

 

Here are some of our policies for you to carefully review before placing an order with us:

  • We try to be fair and accurate with all our listings and descriptions. Please read each description and buy carefully.

  • We give you the information that is supplied by our vendors. If this information is incorrect, please email us before leaving negative feedback.

  • We are not a retail store, therefore all sales are final. 

  • We do not offer refunds on any item unless is grossly misrepresented. If a refund is given it will only be for the cost of the item. Shipping and Handling is non refundable. Restocking and other fees may be charged.

  • If there is a problem, we can work together to resolve the problem. We have always been extremely fair and always try to work with our reasonable customers. Negative feedback doesn't go away and should only be left as a last resort! I strive for positive feedback, harmonious relations and even some friendships.

  • We will make every attempt possible to resolve the issue if we made a mistake.(It happens). Please do not assume a mistake is intentional. Let us know if our service could be better!!

  • If you have any question or comment, please do not hesitate to write us. We respond within 24 hours.
  • Refunds will not be processed after 5 days of your purchase.
  • We choose carriers with great reputation and provide tracking information with all our orders. After the chosen carrier inform us that the package has been delivered, our responsibility ends. We cannot be held responsible for lost or stolen items, after they have been confirmed as delivered.